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Measuring Community Growth: Key Metrics for a Thriving Community
Building and maintaining a thriving community involves creating a space for like-minded individuals to connect and ensuring that the community is growing and evolving in meaningful ways.
Metrics are tailored based on community and business growth, encompassing the size of the community, the level of activity, the quality of interactions, and the ability to retain and sustain member interest. A benchmark for building a successful community.
To measure the success and effectiveness of your community, it’s crucial to rely on key metrics. These metrics are split into two categories:
“Quantitative Metrics and Qualitative Metrics”
While both metrics are vital, seeing one to be sided with organization results or ROI while the other linked with the feelings, value and benefit of the people in the community, hence making the members feel valued, belonged and loved.
However, it is important to note that both metrics must complement each other regardless of the community you are building.
In this article, we will explore the top metrics that community managers and leaders should use to measure community growth.